SSK currently has the following career opportunity at its Agriland store in Riversdale. The incumbent will be responsible for the total management function of the SSK Agriland store in Riversdale.

Responsibilities:

• Branch and General Administration
• Budget and Inventory Management
• Personnel and Efficiency Management
• Marketing and Customer Service

Requirements:

• Matric (Grade 12) Certificate or relevant qualification
• Experience in a marketing-oriented role and proven management skills
• Planning, negotiation, interpersonal, and communication skills are essential
• Computer literacy with Microsoft Office is a requirement
• A valid EB code (Code 8) driving license is a requirement

Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal-opportunity employer.

Description
SSK currently has the following career opportunity at its Agriland store in Golden Valley. The successful candidate will be responsible for the positive and professional handling of customers during the sale of fuel and related products.

Responsibilities

• Correct application of fuel quantities
• Capturing and monitoring of fuel stock levels
• Strict adherence to safety measures and procedures
• Application of prescribed fuel control measures
• Relevant safety regulations related to fuel control
• Handling cash, card, and account transactions
• Good housekeeping and cleanliness standards

Requirements

• Grade 12 (Matric) certificate
• Bilingual in Afrikaans and English
• Excellent interpersonal skills
• Accurate and reliable under pressure

Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal-opportunity employer.

• Amendments, renewals, and quotations for new business on electronic systems
• Sending out policy schedules after amendments
• Confirmation of insurance to interested companies for hire purchase
• Sending out policy renewals and new policies to clients
• Handling Personal and Commercial lines enquiries
• Registration and follow-up on the various insurers’ systems
• Follow up and communicate with clients
• Maintain the electronic Claims Register
• Handling Claims enquiries
• General office administration

Requirements

• Must possess a Matric (Grade 12) certificate
• NQFL4 in Insurance and RE5 would be an advantage
• Experience in the Insurance industry is a requirement
• Computer literate (MS Office and Excel) is a requirement

Please regard your application as unsuccessful if you do not receive feedback within one month of the closing date. SSK reserves the right not to fill any vacancy. SSK is an equal-opportunity employer.

• Log, categorize, and prioritize incidents and service requests in accordance with SLAs.
• Diagnose and resolve technical issues, escalating when necessary.
• Maintain timely and professional communication with users.
• Follow up on open tickets and confirm user satisfaction before closure.
• Produce high-quality documentation and adhere to internal communication.
• Use and update the Service Management System (e.g., ConnectWise) consistently.
• Generate reports on incident trends, SLA performance, and overall service quality.
• Assist in testing new tools, systems, or processes introduced within the environment.
• Build working relationships with internal IT teams, stakeholders, and service providers.

Requirements

• A Matric (Grade 12) certificate is a requirement for the position.
• A subject in Information Technology or Computer Science is an advantage.
• 2–3 years of experience in an IT Service Desk or technical support role.
• Experience using ITSM tools such as ServiceNow, Jira, or ConnectWise.
• Knowledge of ITIL concepts and service management best practices is an advantage.

Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal-opportunity employer.

• Skills will include developing marketing presentations, reporting on marketing trends, competition, and new products.
• Behavioural characteristics require that the successful candidate can perform a variety of tasks and demonstrate the necessary creativity that will help to successfully market the organization’s products and services and conclude supply agreements.
• The successful candidate will be responsible for the marketing strategies, plans, and programs that will ensure the sustainable growth and expansion of services and products of the Animal Feeds Branch.
• The candidate provides technical support to the Animal Feed factory with respect to:
  • Formulation of Products/ Raw Material Selection/ Supplementation
  • Quality Assurance on Feed

Requirements

• Qualified Nutritionist with a BSc Agric with Nutrition as a subject.
• 2 – 4 years of marketing experience within an Animal Feed environment with an emphasis on dairy production.
• Confident, independent, persuasive, motivated, accurate, thorough, driven, integrity, professional, sense of responsibility, disciplined.

Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal-opportunity employer.

Job Title: Agent: Customer Service

Company: Europcar Car Rental

Location: Mkuze Airport, Kingfisher Road, Mkuze, South Africa

The purpose of the position is to support the achievement of the branch’s targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures.

Someone who clearly understands that we are in the service industry and that service delivery is our biggest differentiator when customers choose who to rent from.

We are looking for people with a passion to serve and consistently make customers feel special. This role is an ideal start for someone who is not just looking for a job, but wants to build a career in a challenging, fast-paced, and dynamic environment.

You must know how to remain calm but thrive under pressure and be resilient enough to bring your “A” game every day, no matter how tough conditions are.

Highly energetic and self-motivated – someone who is always eager to learn, and for whom achievement of the team’s results is what makes you tick.

Job Outputs:

• Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures.
• Making, amending, cancelling and monitoring reservations as required.
• Provide excellent customer service, effectively assisting with customer queries.
• Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
• Responsible for the security and quality control of vehicles and other company property.
• Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
• Adherence to good housekeeping and general cleanliness standards for branch environment.
• Other duties on request.

Minimum Experience:

• 2 year front office/ customer service experience.

Minimum Qualification:

• NQF level 4 (Matric or equivalent)

Minimum Requirements:

• Code 8 driver’s license – must have at least 2 years driving experience.
• Computer literate.

Essential to Note: The successful candidate must be willing to work overtime/shifts/weekends when required.

Competencies:

• Communication skills in English (verbal and written)
• Excellent interpersonal skills, articulate and well-spoken.
• Customer focus and the ability to demonstrate initiative.
• Excellent telephone and face-to-face customer relations and counter selling skills.
• Able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
• Achieve high levels of accuracy and attention to detail.
• A team player that is effective in working with people of different cultures and backgrounds.

Personal Attributes:

• Committed
• Professional is all aspects of conduct, grooming (neat and presentable).
• Highly resilient in the face of adversity, long hours, customer conflict etc.
• Energetic, self-motivated
• Flexible – over peak periods, things can change minute by minute. You pick up your bag to leave at the end of a shift, there’s a crisis and you need to delay leaving so you can jump in and help.
• Driven for both individual and team goal achievement.
• Trustworthy, highly responsible, honesty and integrity in all business dealings.