Driver,Motus Corporation ,Bellville, Western Cape
Job Details
Job Description
About the Role
We are seeking a reliable and skilled Driver to join our team, responsible for the safe and timely transportation of goods and/or personnel. This role focuses on ensuring efficient driving operations while adhering to all safety protocols and regulations.
Why join Hyundai?
Progress Starts with People
We believe that Progress for Humanity means enabling everyday progress through accessible mobility for everyday South Africans.
At Hyundai Automotive South Africa, Progress for Humanity is more than our brand promise, it is how we work together every day.
As Hyundaians, we are united by a shared commitment to creating a workplace where people feel valued, respected and empowered to do their best work. We believe progress happens when people feel they belong, have opportunities to grow, and are encouraged to contribute their unique perspectives.
Every Hyundaian plays a role in creating exceptional experiences for our customers, supporting one another, and driving our business forward through collaboration, continuous improvement and innovation.
If you are passionate about making a difference, embracing new opportunities and being part of a team where everyone belongs, we’d love to hear from you as we continue driving Progress for Humanity together.
Key Responsibilities
– Operate vehicles in a safe and responsible manner, ensuring compliance with all traffic laws and regulations.
– Conduct regular vehicle inspections and maintain cleanliness to ensure reliable operation.
– Plan and navigate effective routes to deliver goods or transport personnel on schedule.
– Load and unload cargo safely, ensuring proper securing methods are used to prevent damage.
– Maintain accurate records of deliveries, inspections, and maintenance activities.
– Communicate effectively with customers and team members to facilitate smooth delivery operations.
– Assist with the coordination of logistics and scheduling of transportation needs as required.
– Report any vehicle maintenance issues or accidents immediately to the appropriate personnel.
Requirements
– Proven experience as a Driver with a clean driving record and valid Driver’s License.
– Strong understanding of road safety regulations and best driving practices.
– Ability to work independently and remain accountable for vehicle maintenance and schedules.
– Good communication and interpersonal skills to interact positively with clients and team members.
– Basic knowledge of vehicle operation and maintenance.
– Demonstrable experience managing time effectively and meeting deadlines.
Equal Opportunity & Belonging
Hyundai Automotive South Africa is committed to creating a workplace where everyone feels they belong.
We celebrate diversity, value different perspectives and are committed to fair, equitable and inclusive employment practices. We welcome applications from suitably qualified candidates from all backgrounds who are passionate about contributing to our purpose.
Join a team where every Hyundaian belongs, every contribution matters, and together we drive Progress for Humanity.
Technical Trainer
Job Details
Job Description
Duties & Responsibilities
Process
- Adhere to standard operating procedures (SOPs) within the area of accountability.
- Adhere to the standard operating procedures and guidelines within the area of accountability.
- Contribute to the development of standard operating procedures and guidelines within the area of accountability.
- Ensure that occupational health & safety standards are adhered to by all delegates during practical training.
- Ensure that the training facility is properly maintained, training equipment is in working order and kept safe.
- Continuous updating of training material and contextualizing it to current environment.
- Escalate unresolved issues to management and process owners.
- Facilitate assessments (writing and practical) according to predetermined lesson frameworks to ensure assessments of learners by conducting pre and post learning interventions.
- Facilitate learning according to predetermined lesson frameworks and engage learners in an interactive learning methodology to enhance learning capabilities.
- Identify and develop solutions to improve operational service and quality and escalate unresolved issues to management and process owners. (Where applicable)
- Identify and develop solutions to improve operational service and quality.
- Identify training and development requirements and escalate requirements to the relevant stakeholders to ensure relevant training materials are updated accordingly.
- Interact with training specialists, line managers and business stakeholders, to effectively identify optimal learning solutions, content and platforms.
- Invigilate assessments, prepare reports of test results and forward the outcomes to the relevant stakeholders for further actioning.
- Manage all operational risk and risk mitigation Manage operational risk and risk mitigation.
- Report on transactional and process activities to enable timely and effective decision making.
- Update relevant information and complete all learner administration activities to ensure compliance to requirements, processes and procedures. Oversee the planning and coordination of the operational functionality and the control of the facilities, tools, and equipment to ensure service delivery and vehicles.
- Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
- Manage and monitor the
- Manage, monitor and report on budget variances and provide solutions.
Client
- Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
- Deliver services and/or products that create a culture which aims to meet or exceed customers’ expectations in the business.
- Broaden the understanding of customer service delivery principles and provide specialist support to meet and exceed customers’ expectation.
People
- Attend learning initiatives to improve work quality and enhance own skills
- Attend training initiatives to improve work quality and enhance own skills
- Own and live up to company values
- Participate in forums/discussions that positively contribute to knowledge
- Provide support to team members by finding solutions to problems and providing training where
Experience and Qualifications
- Qualified Technician
- 3-5 Years experience in similar environment
- Diesel Trade
- Facilitator and Assessor courses
- Strong technical background
Knowledge and Skills
- Subject Matter Expertise: In-depth knowledge of the technical area they are training on, such as software, hardware, or specific industry tools.
- Technical Writing: Ability to create clear and comprehensive training materials, manuals, and guides.
- Instructional Design: Knowledge of designing training programs and materials that are effective and engaging.
- Presentation Skills: Ability to present information clearly and engagingly to different audiences.
- Training Delivery: Proficiency in delivering training sessions, whether in-person, online, or in a blended format.
- Adaptability: Ability to adjust training methods and materials based on the audience’s needs and feedback.
- Assessment and Evaluation: Skills in creating assessments to measure learning outcomes and evaluating the effectiveness of training programs.
- Communication Skills: Excellent verbal and written communication skills to convey complex information in an understandable manner.
- Problem-Solving: Ability to troubleshoot and resolve issues that arise during training sessions.
- Patience and Empathy: Ability to be patient and empathetic towards learners, understanding their challenges and providing support.
- Interpersonal Skills: Strong interpersonal skills to build rapport with learners and foster a positive learning environment.
Service Advisor
Job Details
Job Description
About the Role
We are seeking a knowledgeable and customer-focused Service Advisor to join our team. This role is primarily focused on front-end service delivery, where you will facilitate communication between customers and service departments to ensure optimal service outcomes. You will play a key part in enhancing customer satisfaction and loyalty through effective service management.
Key Responsibilities
– Act as the primary point of contact for customers, addressing inquiries and providing comprehensive information about service offerings.
– Assess customer needs and recommend appropriate products or services to ensure a tailored experience.
– Schedule service appointments and manage resource allocation efficiently to maximize workflow and service delivery.
– Prepare detailed invoices and ensure accurate documentation of service processes and customer interactions.
– Collaborate with technicians and other team members to ensure smooth operations and timely service completion.
– Follow up with customers post-service to gather feedback and address any concerns, fostering long-term relationships.
– Maintain up-to-date knowledge of industry trends and company products to provide informed advice to customers.
– Support sales initiatives by identifying opportunities for upselling services and participating in promotional activities.
Requirements
– Proven track record in a service-oriented role, preferably within the automotive or similar industry.
– Strong communication and interpersonal skills to build rapport with customers and colleagues.
– Demonstrable experience in managing customer relationships and delivering exceptional service outcomes.
– Proficiency in using service management software and other relevant tools to enhance operational efficiency.
– Solid problem-solving abilities and attention to detail in handling customer queries and service issues.
– Ability to work effectively under pressure and manage multiple tasks in a fast-paced environment.
Preferred Qualifications
– Certification or training in customer service or related fields.
– Familiarity with automotive industry standards and technologies is advantageous.
– Additional language skills that enhance customer communication are a plus.
We are an equal opportunity employer committed to promoting diversity and inclusivity in the workplace. In accordance with the Employment Equity Act, all suitably qualified applicants will be considered for employment regardless of their background.
