JOB SPECIFICATION

Repair Shop Assistant – Automotive Industry

1. POSITION DETAILS

Salary: 12k-15k pm, depending on experience
Location: Century City, Cape Town
Industry: Automotive
Employment Type: 3 Month Contract

2. CORE PURPOSE OF THE ROLE

The Repair Shop Assistant provides support to technicians and workshop management to ensure the efficient, safe, and professional operation of the repair shop.

The role is responsible for assisting with vehicle preparation, workshop housekeeping, movement and care of customer vehicles, handling tools and equipment, and providing general operational support. The successful candidate must demonstrate a strong work ethic, attention to detail, commitment to safety, and willingness to learn and develop within the automotive environment.

3. MINIMUM REQUIREMENTS

Academic Qualifications

• Grade 12 / Matric Certificate preferred.
• Valid, unendorsed driver’s licence preferred.

Work Experience

• Previous experience in an automotive workshop or repair environment
• Experience assisting technicians or performing general workshop duties

Knowledge and Skills

• Basic knowledge of motor vehicles and workshop operations.
• Basic understanding of automotive tools and equipment.
• Ability to follow instructions and workshop procedures.
• Basic communication and interpersonal skills.
• Basic computer literacy will be advantageous.
• Ability to work safely and efficiently.
• Good organisational skills and attention to detail.
• Ability to work as part of a team.

JOB SPECIFICATION

Repair Shop Assistant – Automotive Industry

1. POSITION DETAILS

Salary: 12k-15k pm, depending on experience
Location: Samrad, Johannesburg
Industry: Automotive
Employment Type: 3 Month Contract

2. CORE PURPOSE OF THE ROLE

The Repair Shop Assistant provides support to technicians and workshop management to ensure the efficient, safe, and professional operation of the repair shop.

The role is responsible for assisting with vehicle preparation, workshop housekeeping, movement and care of customer vehicles, handling tools and equipment, and providing general operational support. The successful candidate must demonstrate a strong work ethic, attention to detail, commitment to safety, and willingness to learn and develop within the automotive environment.

3. MINIMUM REQUIREMENTS

Academic Qualifications

• Grade 12 / Matric Certificate preferred.
• Valid, unendorsed driver’s licence preferred.

Work Experience

• Previous experience in an automotive workshop or repair environment
• Experience assisting technicians or performing general workshop duties

Knowledge and Skills

• Basic knowledge of motor vehicles and workshop operations.
• Basic understanding of automotive tools and equipment.
• Ability to follow instructions and workshop procedures.
• Basic communication and interpersonal skills.
• Basic computer literacy will be advantageous.
• Ability to work safely and efficiently.
• Good organisational skills and attention to detail.
• Ability to work as part of a team.

The Junior Innovation Analyst is responsible for supporting the Innovation function through research, data analysis, business insight generation, digital technology initiatives, innovation project support and operational improvement activities. The role assists the organisation in identifying opportunities, evaluating emerging technologies, analysing business data and supporting the implementation of innovative solutions that improve operational efficiency and customer experience

KEY PERFORMANCE AREAS (KPAs)

• Assist with industry research to identify emerging trends, advancements, challenges and opportunities across various sectors and market verticals.
• Support the innovation function by supporting the use and application of IoT tools within the business. Assist in monitoring performance, collecting and analysing data and identifying opportunities where IoT technologies can improve operational efficiency, service delivery and customer experience.
• Provide administrative and coordination support for innovation initiatives by assisting with workshops, maintaining documentation and updating innovation roadmaps to ensure alignment with organisational objectives.
• Assist in gathering, tracking and reporting innovation metrics to support the measurement of process effectiveness, efficiency and overall innovation performance.
• Participate in site visits with Operations teams and Regional GMs to observe business challenges, gather insights and support the identification of proactive and innovative solutions.
• Collaborate with Marketing and Sales teams to help understand customer needs, market trends and opportunities for product, service or process improvements.
• Support the implementation and maintenance of innovation processes, policies and systems, ensuring accurate documentation and adherence to established practices.
• Contribute to innovation projects by providing support with project planning, coordination, execution and follow-up activities under the guidance of senior team members.
• Assist in the preparation of client-facing materials, presentations, reports and demonstrations related to innovation initiatives, products and services.
• Support and uphold the company’s professional image and reputation by demonstrating company values, maintaining positive stakeholder relationships and providing high-quality support across innovation activities.

The Applicant must meet the following requirements:

• Degree in Business Science, Engineering, Information Systems, Data Analytics
• Matric (Senior Certificate)
• Valid SA Drivers’ License
• 0 to 2 years’ work experience.  Exposure to research, analytics, business improvement, project coordination or technology-related initiatives advantageous.
• Design Thinking, Process Mapping, Data Visualisation
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)

FUNDAMENTAL COMPETENCIES

• Learning Agility
• Attention to Detail
• Initiative
• Planning and Organising
• Continuous Improvement
• Adaptability
• Analytical Thinking
• Critical Thinking
• Research Skills
• Data Interpretation
• Innovation Mindset
• Business Acumen
• Communication (Written and Verbal)
• Stakeholder Engagement
• Collaboration
• Relationship Building
• Presentation Skills

Purpose: The purpose of this job is to ensure that all general reception duties are achieved on a daily basis, by ensuring excellent internal and external customer service at the reception desk ensuring customer satisfaction resulting in the promotion of the business.

KEY RESPONSIBILITIES:

• Open switchboard and general receptionist duties
• Answering the telephone, direct all calls to the relevant person/department and taking messages
• Provide secretarial support
• Maintain an adequate inventory of office supplies
• Manage the distribution of stuff stationery
• Record all emailed transfers and stock orders in log book for branches and inter-branch
• Maintain a general filing system for all correspondence (emails, faxes, & quotes)
• Manage diesel cards
• Be aware of Managers and staff who are on lunch, leave, and sick leave and report on schedule sheet
• Manage coffee machine and hand out coffee machine coins to stuff
• Manage notice boards
• Resolve cash discount queries
• Check price changes and credit slips
• File shop account slips, stock adjustment & staff memo’s
• Type and print out A4 shelf talkers
• Participate in perpetual stock takes
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 2 Years minimum experience in a similar role
• Ability to handle pressure
• Problem solving skills
• Ability to communicate effectively (verbal & written) at all levels
• Planning, time management & organizing skills
• Excellent professional work standards
• Computer skills
• Decision making skills
• Willing to take on responsibility
• Attention to detail and high level of accuracy
• Professional and neat

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Purpose:The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers.  This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.

KEY RESPONSIBILITIES:

• Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
• Ensuring that stock is properly stacked and counted
• Assist with pulling of stock for transfers
• Reporting stock shortages
• Reporting stock breakages
• Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
• Assisting customers with excellent customer service and product knowledge
• Bagging of stone/ sand
• Participating in perpetual stocktakes
• Ensuring housekeeping of work area
• Performing any work related tasks as delegated by your superior

REQUIREMENTS:

• Matric or Equivalent
• 1 Year minimum experience in a similar role (preferred)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Be disciplined and motivated
• Ability to handle pressure
• Ability to communicate effectively (verbal)
• Physical fitness and stamina

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Purpose:

The purpose of this job is to manage the day-to-day receiving and counting of stock inventory within the inventory parameters of the stock system. This includes managing the flow of stock from the receiving department in respective departments in the store, ensuring that accurate stock records are maintained at all times. In addition this includes ensuring the stock system used and investigate issues that arise in such a manner it ensure the continuous availability of stock.

KEY RESPONSIBILITIES:

• Ensure company rules and regulations and provide training as well as guidance thereon, i.e. supplier/customer etiquette.
• Develop, mentor and evaluate staff. Continuously ensure S.O.P’s are adhered to. Assign staff to specific areas and duties and provide instructions as well as resources to staff when delegating responsibilities to ensure successful completion of tasks.
• Conduct staff meetings to raise enthusiasm and discuss team performance and opportunities for improvement. Keep record and submit to Department Manager on a weekly basis.
• Responsible for Corrective actions and disciplining of associates when work does not meet expectations.
• Ensure in the mornings availability and working condition of all equipment for the department and that it is maintained accurately and regularly i.e. trolleys; hyster operator and lift. Immediately report fault within 30 minutes to the relevant stakeholders.
• Complete all necessary stock takes.
• Maintain stock levels through daily cycle counts and auditing.
• Maintain a storeroom and the allocation of space for stock. Ensure that the storeroom meets OHS regulations.
• Daily maintain store/merchandising standards as described in our merchandising standards manual; this includes stock management, cleaning, shelf/stock presentation.
• Plan and prepare work schedules, daily registers and time & attendance of staff, including leave queries, manage overtime.
• Regularly review and monitor staff’s timekeeping and discipline accordingly. Keep records.
• Ensure that weekly and monthly reports are handed in to your superior.
• Assist in compiling CFC’s / transfer error and shrinkage reports.
• Ensure all stock is accurately received and counted
• Spot checks on stock counts and stock received and captured
• Perform any work-related tasks as delegated by Superior.

REQUIREMENTS:

• Matric or equivalent
• Brights Induction (Service Excellence)
• Brights Leadership Training completed
• Intermediate level merchandising certificate
• 2 Years minimum experience in a similar role
• 2 Years’ experience as a Stock Controller
• 3 Years’ experience in the hardware environment
• Must have previous experience in a Stock department
• Ability to issues disciplinary action & Initiate in a Disciplinary Enquiry
• Internal procedural knowledge
• Product and Stock Management knowledge
• Customer service experience and proven Leadership skills
• Planning, time management & organising skills
• Monitoring & evaluation skills
• Ability to handle pressure
• Ability to communicate effectively (verbal & written)
• Ability to act professional and maintain confidentiality
• Personnel management: Ability to organise and time manage stuff
• Microsoft office (Internet, E-mails, Word & Excel)

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

 The purpose of this job is to ensure that service standards are met and that customer issues are resolved; this can be achieved through accurate checking of invoices. This will result in securing that an actual item purchased corresponds with the customers receipt, in order to avoid losses.

KEY RESPONSIBILITIES:
• Reconcile invoice/cash slip by counting & measuring, with goods.
• Reconcile transfer slips by counting & measuring with goods.
• Reconcile delivery notes by counting and measuring with goods..
• Upkeep of error report book
• Report discrepancies to Management.
• Participate in perpetual stocktakes
• Ensure housekeeping of work area according to company standards
• Perform any work related tasks as delegated by Superior

REQUIREMENTS:
• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Grade C in security
• 2 years previous experience in a similar role
• Brights Induction (Service excellence)
• Internal Procedural knowledge
• Ability to take on responsibility, be diligent & handle pressure
• Ability to work independently as well as in team
• Perform duties in an effective and efficient manner
• Product and department knowledge
• Interpersonal skills
• Good customer skills

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.